One thing, which has quickly entered our daily lifestyle and swiftly left its impression, is mobile phone. Mobile has revolutionized the telecom industry as a whole and the innovations related to this field are flooding the market area. One of the significant changes that this industry witnessed is telecom billing.
The process is complex and involves many technicalities which can convert the phone calls made by the customer into shilling for the company which is popularly known as bill! There is no single company existing in this world which does not know this magic trick. This is nothing but a summary of call charges that are t be collected by the customer- these are usually divided into two parts- monthly rental and charges based on the calls made.
telecommunications billing has many aspects and monthly rental is just one part of it. The monthly payment is not some lump sum amount that a telecommunication company takes but it is the plan’s fixed rental, which a customer has opted. This part of the bill is fixed and therefore, the amount to be paid that reaches the customer does not mention this being included in the bill.
The company simply figures out the scheme picked by the customer as different tariff plans also include different call rates. Apart from that, this slip includes a summary of calls made in that particular month concluding the total amount to be paid for that month.
The company bears the fact in mind that the price to be charged for a call is as per the scheme picked by the caller. This makes it pretty simple, whoever has higher monthly rental will have a low call rate plan and whoever has opted for a lesser monthly rental will have to bear higher call rates making it a complete summary. People make the choice according to the calls they think they will have to make.
This is definitely a simple way of collecting money from the users. Firstly, there is no confusion as the slip clearly declares the amount, which is due; it is a written proof of every penny they have charged to the customer. Secondly, the process of collection is simplified too. Every user gets his separate bill along with a tear slip that can be cut and submitted together with the money as an acknowledgement of payment